Sales Policies | Tequila Mondragón

*** Our products are sold exclusively to people Over 18 years of age. ***

Shipping Costs

One bottle: $35 (Metropolitan Area of ​​Guadalajara)
Free Shipping for 2 bottles or more (Metropolitan Area of ​​Guadalajara)
For the moment, we only have deliveries within the Metropolitan Area of ​​Guadalajara.

Returns

You can return any purchased item for the following reasons:

1. If the item arrives broken, damaged or opened
2. If there is a mistake in the article sent, as long as it does not show signs of damage or has been opened.

To apply for a replacement, you must follow the these steps:

1. In case the item is damaged or you have received another product by mistake, returns are accepted only if the incident is reported within the following 24 business hours from the date of delivery, to the mail: ventas@tequilamondragon.com.
2. It is necessary to include a description and photographs that demonstrate the incident.
3. We will contact you immediately via e-mail, to notify the delivery of the new product.
4. Returns do not incur any costs to our customers, as long as they notify us within 24 business hours of the incident.